You can access your membership information from the Account Details section of My Account Page in ayerahome.com.
You can order with your e-mail address without being a member. As a member, you can benefit from many advantages and at the same time you can follow your order.
Your orders are delivered to cargo within 24 hours except for holidays. When your order is delivered to cargo, an e-mail is sent to the e-mail address you used when placing your order.
You can also follow the My Account Page and Order Tracking Page in https://ayerahome.com.
You can easily and free of charge return the products you purchased from Ayerahome.com within 14 days from the date of receipt.
Important: Due to hygiene conditions, unboxed, tried or used products cannot be returned. Cosmetics and personal care products can be returned due to hygiene rules only if they are unopened, unused, untested and expired.
FREE delivery for orders of 300₺ and above
The delivery fee is 29.99 TL for orders up to 3 decks under 300₺ for delivery within Turkey. 44.99 TL for 3 and above.
We offer various options for payment methods. You can choose the following payment methods.
In order for you to shop online, we take great care to ensure that the purchase is secure and your information is protected.
When paying with your credit and debit cards, your card details are encrypted and processed with the SSL (Secure Socket Layer) protocol. You are also required to enter the code on the card called CVV (Card Verification Value). This is used as a security measure in electronic commerce transactions. Credit cards are subject to verification and authorisation by the issuer.
Our head office is in Beylikdüzü, Istanbul.
Fatinoğlu Holding
Kavaklı Mah. Istanbul Cad. No:10 34520
Beylikdüzü / Istanbul